Privacy Policy for Sitecast.com, a Quantum Pipes company.

We respect the privacy of our customers, associates, and partners.

Last Revised: January 12, 2022

Your privacy is critically important to us. At Quantum Pipes, we have a few fundamental principles:

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
  • We help protect you from overreaching government demands for your personal information.
  • We aim for full transparency on how we gather, use, and share your personal information.

Who We Are and What This Policy Covers

Howdy! We are the folks behind a variety of products and services designed to allow anyone—from bloggers to photographers, small business owners, and enterprises—to build and manage a website to share with the world. Our mission is to democratize publishing. This Privacy Policy applies to information that we collect about you when you use our services:

  • Our websites (including sitecast.com, quantumpipes.com, and siteca.st);
  • Our mobile applications (including the Sitecast web app);
  • Our other products and services that are available on or through our websites (including Sitecast Content Hub);
  • Other users' websites that use our Services, while you are logged in to your account with us.

Attribution

We appreciate the help of Automattic in writing this privacy policy via a creative commons license.

Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our Services, communicate with you, or enhance our Services. We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let's go over the information that we collect.

Information You Provide to Us

Here are some examples:

  • Basic Account Information: We ask for basic information to set up your account, such as a name and email address.
  • Public Profile Information: If you have an account with us, we collect the information you provide for your public profile, like your username and photo.
  • Transaction and Billing Information: When you purchase something from us, you provide necessary personal and payment information.
  • Content Information: Information you provide in draft and published content, including blog posts.
  • Credentials: Only you should have access to your login credentials.
  • Communications With Us: Information from surveys or communications with our team.

Information We Collect Automatically

We also collect:

  • Log Information: Information from web browsers, such as browser type and IP address.
  • Usage Information: Actions site administrators and users perform on a site using our services.
  • Location Information: Determined from your IP address or via mobile apps.
  • Stored Information: Access to information stored on your mobile device if you grant permission.
  • Information from Cookies & Other Technologies: Tracking usage and preferences through cookies and similar technologies.

Information We Collect from Other Sources

We may receive information about you from other services if you log in through them (e.g., Google or social media services).

How And Why We Use Information

We use information about you for:

  • To provide our Services—this includes setting up and maintaining your account.
  • To improve our Services—adding new features for better user experience.
  • To monitor and analyze trends and usage.
  • To gauge and improve advertising effectiveness.
  • To ensure security, preventing fraud, and protecting rights.
  • To communicate with you about promotions or updates.
  • To personalize your experience.

Sharing Information

We do not sell our users' private personal information. We may share information under the following circumstances:

  • Subsidiaries and Employees: Sharing with our employees or contractors who need to know.
  • Third Party Vendors: Sharing with vendors who provide services to us.
  • Legal Requests: Disclosure in response to legal demands.
  • To Protect Rights: Disclosure to protect Quantum Pipes' rights or those of others.
  • Business Transfers: In cases of company mergers or sales.
  • Other Site Owners: Sharing relevant information with sites using our services.
  • Published Support Requests: We may publish user support requests to assist others.

How Long We Keep Information

We discard information when it is no longer needed to fulfill the purposes for which it was collected, except where legal requirements exist.

Security

We take measures to protect your information against unauthorized access or use.

Choices

You have options regarding your information:

  • Limit the information you provide.
  • Opt-out of promotional emails.
  • Set your browser to reject cookies.
  • Close your account if you no longer wish to use our Services.

Your Rights

If you are in the EU under the GDPR, you have rights regarding your personal data, including:

  • Requesting access or deletion of your personal data.
  • Objecting to our use and processing of your data.

Controllers and Responsible Companies

Quantum Pipes LLC is responsible for your personal data based on the services you use.

How to Reach Us

For questions about this Privacy Policy or your rights, please contact us via email at privacy@sitecast.com.

Other Things You Should Know (Keep Reading!)

Transferring Information

Information processed in the EU may be accessed by individuals outside the European Economic Area, with appropriate measures taken to safeguard your data.

Changes to Privacy Policy

Quantum Pipes may update this privacy policy periodically, and changes will be communicated.